contact us

We are here to help with your digital textile printing questions.

You can find all our contact details on this page.

Our expert team of Customer Services advisors are ready to take your call and answer your emails from 9 – 5pm every weekday. Why not give us a call or use the form below to email straight to an advisor!

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contact us for more information

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    Find Us or Contact us

    Our factory is based on the edge of the picturesque Cotswolds in the vale of Evesham, Worcestershire. UK.  With easy access to motorways, train stations and international airports, we are easy to reach.

    Our location makes it straightforward for our selected professional couriers to provide fast deliveries both within the UK and internationally.

    If you are interested in paying us a visit, please get in touch with an advisor from our Customer Services department. (subject to COVID and factory operation restrictions)

    Phone Number

    01386 861122

    Our Address

    Enterprise Way
    Vale Park
    Evesham
    Worcestershire
    WR11 1GS

    FAQ's

    Have you checked our FAQ's page? It's packed with loads of hints and tips and may contain the answer to your question!

    Our Email

    info@silkbureau.co.uk

    SCHEDULED TIME: 18:00 - 19:00 27th MARCH 2024

    ALERT!
    WEBSITE SCHEDULED FOR MAINTENANCE

    WEBSITE IS DOWN FROM 18:00 - 19:00 TODAY

    In order to carry out some important updates, our website will be down for ONE hour on 27th March 2024 from 6pm – 7pm

    During this time you will be unable to place an order. Please accept our apologies for any inconvenience this may cause!

    EASTER HOLIDAY CLOSURE DATES

    CLOSED
    FRIDAY 29th March - MONDAY 1st April

    Happy Easter Holidays

    Please be aware of the interruption to turnaround times during the Easter holiday period.

    We will be open again on 2nd April 2024.

    Printing Scarves

    Shrinkage

    The processes involved in digital textile printing causes the original fabric to shrink. If you are printing scarves, the size of the finished product will be important to you. For example, if you have square artwork, you will be expecting your finished scarf to be square!

    To get the printed fabric closer to the size you need, all fabric intended for scarves must go through an extra step to reshape it. Please allow extra time on your deadlines to allow for this process. 

    Let us introduce you to the …

    Stenter

    The stenter is an enormous piece of machinery that has many uses, including coating our fabrics and reshaping scarf orders.

    After travelling through a solution to soften the fabric, it then passes over a flat bed, gripped on the selvedge edges to pull it back into shape. 

    It’s a long and precise process that needs to be carefully monitored.

    Shrinkage Disclaimer

    If you have selected to use our hemming service, we will check the stentered fabric for you before we begin to finish your scarves. If you are not using our service, it’s up to you to check the size BEFORE you cut out the individual scarves from the fabric length. We cannot re-size after your scarves have been cut out.